FAQ

FOR INFORMATION ON HOW TO USE THE SYSTEM FEEL FREE TO WATCH OR READ THE TUTORIAL BELOW.



Written walk-through


TROUBLE INSTALLING THE BUILDS?


Watch or read the help tutorials below.


Written walk-through


HOW CAN I LOG IN IF I HAVE NOT YET BEEN SUPPLIED A LOGIN?

For testing purposes, the initial login will be info@victoryvr.biz password: victory123
You can use 0000 as the student login or continue as a guest.


WHAT TYPE OF COMPUTERS DOES THIS WORK ON?

Since our books run on Oculus Rifts, computers that meet the minimum specifications for running on Oculus Rifts are needed to run the Rifts with our books loaded onto them. Here are the Oculus Rift’s recommended specs.


CAN I USE THIS ON MY PHONE?

We are currently working on making the books available for both Android and iPhones.


THE ASSESSMENTS ARE NOT WORKING, WHAT SHOULD I DO?

Start by closing the book and restarting it. If that does not work, then please contact us so we can get your book working.


HOW DO I GET MY OWN ACCOUNT?

When you purchase the product, we will make sure we have your information and create your account for you. We will then provide you with your account information so you can log in.


DO I NEED TO BE CONNECTED TO THE INTERNET?

Yes. The books need to be connected to the internet to work correctly because they store all of a student’s answers in a database where the teacher can view how well they did on each assessment.


WHY ARE THE VIDEOS CHOPPY?

The resolution of the videos may be too high for your computer. Try downloading the lower resolution builds by clicking here.


WHY DOES EVERYTHING SEEM SO JUMPY?

Make sure the sensor that connects to the computer is not being obstructed and that it is clean and pointing directly at the user.


WHY DOES EVERYTHING SEEM SO BLURRY?

Be sure to fit the Oculus Rift headset to each individual that is using it. If it is not adjusted, the user will have blurred vision. If this does not help, make sure the oculus lenses are clean.


HOW DO I CLOSE OUT OF THE EXPERIENCE IF I DO NOT SEE AN X?

You can close out of the experience by hitting CTRL + F4.


CAN I USE THE CONTROLLERS OR OCULUS TOUCH WITH THE BOOKS?

We have created our content in a way where the students can control everything by only using their eyes, so the controllers that come with the Oculus and Oculus Touch are not necessary.


BE SURE TO ALSO CHECK OCULUS’S FAQS FOR MORE QUESTIONS AND ANSWERS ABOUT THE OCULUS RIFT.